I recently wrote a resume for an entry-level IT professional who had very little experience in computers except for what he had learned in school. He had few hands-on courses, no certifications and a mediocre GPA. His prospects for gaining a job interview were slim. Jumping to the end of the story, the resume I put together for him resulted in 3 calls from employers in the first 24 hours. So what magic did I perform? I stressed his attitude.

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